1) I want to buy a cnc router, what suggestion can you give?
A: Please confirm the following questions, then the most suitable machine is recommended to you.
What is your materials?
What is your materials size? (Including length, width, cutting or engraving thickness)
If you have any sample pictures, please send to us. It is more useful.
2) If machine have any problem after I receive it, how can I do ?
A: Free parts will be sent to you within warranty time, and there is technical support from our professional engineer.
Our after-sales staff can come to your workshop if the problem still can not be fixed.
3)I never use this kind of machine before, is it easy to learn?
A: User-friendly English manual and operation video will be sent together with the machine. If there is still any question, we can talk through phone or whatsapp.
Moreover, you could come to our factory to learn how to use it before shipment. Our technician will give you professional guidance.
4).How long can the machine be finished?
A: The standard machine delivery time is 2-7 days; the customized machine delivery time is 10-25 days.
5).Could you help me to arrange the shipment?
A: Of course, we can offer you FOB,CFR or CIF price,even EXW price. If possible we can help to arrange the shipment